On May 11, the World Bank and the International Ombudsman Institute (IOI) hosted the 2nd Annual WB-IOI roundtable at the World Bank Main Complex, in an effort to raise awareness among World Bank staff regarding the work and mandate of Ombudsman Institutions (OIs) and possible entry points for further engagement.


The roundtable, “The Role of Ombudsman Institutions in Promoting Citizen-Centric Governance & Inclusive Institutions,” featured panelists who discussed the role of OIs in promoting citizen rights, overseeing government agencies and service providers, and serving as bridges between citizens and their respective governments.


Click here to read the report on the event.