BBL | Learning from Results: Adapting Social Accountability projects to Contexts and Multiple Strategies

January 22, 2015
Washington DC


BBL | Learning from Results: Adapting Social Accountability projects to Contexts and Multiple Strategies


Thursday January 22, 2015 | 12:30 - 2:00pm | Room J6-050, | 701 18th Street NW, Washington DC | Light lunch will be served

Download the BBL Report here




Bill Walker | Senior Research & Evaluation Adviser, World Vision Australia
Joseph Wales | Research Officer, Overseas Development Institute (ODI)
Gaia Gozzo | Head of Governance, CARE International UK


John Gaventa | Director of Research, Institute of Development Studies at the University of Sussex


Roby Senderowitsch | Program Manager, Global Partnership for Social Accountability


This session will share findings of recent research highlighting the relative success of social accountability interventions using multi-pronged strategies while also drawing attention to the importance of contextual factors and casual pathways (Fox 2014; O'Meally 2013; Joshi 2014). Understanding causation is challenging, because adapted strategies applied in varied contexts imply significantly more complex causal pathways and theory of change.


A recent systematic review for the UK Department for International Development (DFID) on community empowerment and accountability interventions in primary education in LMICs synthesized evidence that that linked contextual factors and mechanisms, producing primary education outcomes.


The session will then share lessons learned from a research project on the use of community scorecards. Over 2013-2014, ODI and CARE undertook a cross-country comparative analysis of the operation and experience of CARE's community score card (CSC) program across four countries which provided a variety of governance contexts and enabling environments - Ethiopia, Malawi, Tanzania and Rwanda. The research documented how the generic CSC framework had been adapted in each of these contexts - casting light on successful strategies and the types of results that can be expected from them.




Bill Walker

Bill Walker is Senior Research and Evaluation Advisor for Social Accountability at World Vision Australia. During his 27 years at WV he has worked in development information, public advocacy and research and evaluation. Beginning in 2004, Bill pioneered WV's work in social accountability, including the design and development of its main approach, Citizen Voice and Action (CV&A). In both PhD research and work, he is developing and promoting the use of realist methodologies in development, advocacy and human rights.

Joseph Wales
Joseph Wales is a Research Officer in the Politics and Governance Programme at the Overseas Development Institute. His work focuses on the politics of service delivery, with a particular interest in social accountability and the education sector. His research covers a variety of methodologies - including rigorous literature reviews; qualitative problem driven political economy analysis and process tracking; and quantitative impact analysis - and he has worked with a range of development agencies, academics, and CSOs. He is a graduate of Oxford University and has an MPA in International Development from the London School of Economics.


Gaia Gozzo
Gaia Gozzo is Head of Governance in CARE International UK. With 15 years of experience working in the NGO development sector, she has extensive experience in supporting governance programmatic work. She holds a MA in Governance at the Institute of Development Studies - Sussex University and she has a sound understanding of governance technical concepts and paradigms. She has wide experience in working with civil society organizations, and in providing capacity building, especially around citizens' empowerment and participation, social accountability, advocacy and political economy analysis. She has experience in design of governance proposal and managing applied research.


John Gaventa
John Gaventa is currently a Professorial Fellow and Director of Research at the Institute of Development Studies at the University of Sussex. He is also linked to the Coady International Institute at StFX University in Canada, where he served as director 2011-2014. A researcher, educator and civil society practitioner, he has written and worked extensively on issues of citizenship and citizen engagement, power and participation, and governance and accountability around the world. His most recent books include Globalising Citizen Engagements (co-editor with Rajesh Tandon) and Citizen Action and National Policy Reform (co-editor with Rosemary McGee), both published by Zed Books. A former Rhodes Scholar and MacArthur Prize Fellow, in 2011 he also received the Tisch Civic Engagement Research Prize for his distinguished scholarship on civic learning, citizen participation and engaged research. In 2012, he was awarded an OBE for his service to Oxfam Great Britain, where he was chair from 2006 - 2011. He holds a DPhil degree from Oxford University.


Roby Senderowitsch
Roby Senderowitsch currently serves as Program Manager of the Global Partnership for Social Accountability (GPSA). Previously he served as Country Manager of the World Bank in the Dominican Republic. A graduate of the Johns Hopkins University, his work in the Bank included a strong focus on political economy analysis, building coalitions for change, anti-corruption, and performance based management of public institutions. Before joining the Bank, Roby work with several NGOs in Argentina and Cuba, where he served as the Field Representative of the American Jewish Joint Distribution Committee. He has been a lecturer in Human Resource management in nonprofit organizations, as well as director of educational programs and community development and human resource management in the private sector. Roby holds a Bachelor of Science in Education from the University of Buenos Aires and a series of postgraduate courses at Harvard and Stanford University.


This event is part of the GPSA Brown Bag Lunch series.
More information at: 


Video Recording will be made available after the event.

Please RSVP with name and organization to, in order to obtain a visitor pass.