Webinar | Improving Functionality and Sustainability of Water Systems in Rural Settings through Social Accountability Mechanisms

March 28, 2017
Knowledge Platform

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Access to safe, reliable, and sustainable water remains a challenge in many parts of the world, often because water systems are not really functioning, or do not exist at all. In addition, coverage, quality, continuity and price of water services also often differ widely between urban centers and rural areas. All too often deficiencies in the water sector are not caused by the lack of water or financial resources, but are rooted in poor governance in the water sector. This webinar explores how HELVETAS Swiss Intercooperation addresses these issues in its water project on social accountability in Benin and in other countries. It looks at the key issues that make water governance in rural settings such a challenge, and presents examples how accountability mechanisms in municipal planning and monitoring processes can be improved.


AMOAgnes Montangero (PhD) has been leading the Water & Infrastructure section of HELVETAS Swiss Intercooperation since 2010 that provides advisory services to internal and external clients worldwide. An environmental engineer by profession, Agnes has been working in the water and sanitation sector for 15 years in Africa, Asia, Latin America, and Eastern Europe, providing strategic program support, developing tools and manuals, and overseeing external evaluations. Prior to working for HELVETAS, Agnes conducted research at the Department of Water and Sanitation in Developing Countries (SANDEC) at the Swiss Federal Institute of Aquatic Science and Technology (Eawag), an internationally renowned aquatic research institute. She wrote her PhD thesis on fecal sludge management and environmental sanitation planning.


BenBen Blumenthal (PhD) heads the Governance & Peace section of HELVETAS Swiss Intercooperation, providing advisory services to own programmes and major public and private external clients. Ben has more than 20 years of experience in international development and research with a special focus on public sector management including good governance. He has in-depth experience in assisting national governments, state agencies and local administrations in developing result-based strategies, formulating and implementing decentralization processes, pursuing far-reaching public sector reforms, improving public service delivery, and building adequate structures and processes. Ben holds a PhD in Political Science (Security Studies) and an MA in International Affairs.




This e-forum will contribute to: (1) learning about CSO, citizen, and government capacity to implement social accountability strategies and tools in order to monitor and improve water service delivery; (2) understanding how citizen feedback that can be used to inform the design and implementation of water governance projects; and (3) support information and education campaigns to raise awareness among the general public of current water, sanitation, and governance issues.


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