Webinar | Improving Health Services through Social Accountability: Lessons Learned from Latin America

August 30, 2018
Knowledge Platform

Watch the recording HERE


About the webinar

Health services in Latin America are usually of poor quality, scarse, and not adapted to context (intercultural, rural or gender based). Thus, citizen participation, monitoring and control over health services is fundamental to include a community based perspective in service delivery and improve health services.

The Instituto de Liderazgo Simone de Beauvoir, a CSO based in Mexico; the Mision Médica Católica del Perú and The Centro de Estudios para la Equidad y Gobernanza en los Sistemas de Salud in Guatemala, are three organizations that have Participatory Action Research programs to monitor health services in those three countries.

The experiences of these three organizations are wide, but they have also faced challenges in implementing such projects and working with networks. We will discuss how to keep networks motivated, how to transfer capabilities to them and how to monitor health services locally. The discussion will go further into how to keep people motivated when advocating for health services in adverse conditions.

This webinar will be held in Spanish.


About our speakers

Ana Joaquina Ruiz is the Coordinator of the Social Innovation and Citizen Participation program at the ILSB. She studied international relations and has a MA in Political Sociology at the Instituto Mora in Mexico City, and specializes in transparency, accountability and budget analysis. She has worked in several NGOs, like Fundar, Centro de Análisis e Investigación and the Mexican Civic Counsel for Sustainable Forestry, in projects regarding rural development, social inclusion and gender.

Ariel Frisancho has been CMMB Peru’s Country Director since 2015. He has 25 years of experience working in the Peruvian international health cooperation and social development sectors. Ariel has consulted with key organizations on rights-based approaches, citizen participation, health governance, and accountability. He also is a contributing author on these issues for international publications such as The Lancet International. In 2013, Ariel was selected as a member of World Bank’s Civil Society Consultative Group for Health, Nutrition and Population. Ariel is a medical doctor and holds a MSc degree on Health Policy, Planning and Financing from the London School of Economics and Political Science/London School of Hygiene and Tropical Medicine.

Walter Flores has more than 25 years of experience as a researcher, an international consultant, a postgraduate professor and a project manager in health systems, the right to health and citizen participation. He has carried out his work in more than 30 countries in Latin America, Africa, the Middle East, Asia and Europe. He owns a B.A. in Psychology from the California State University, USA, a Master’s in Community Health from the Liverpool School of Tropical Medicine, England, and a PhD in Development and Evaluation of Health Systems from the same center. Currently, he is the Executive Director of the Centro de Estudios para la Equidad y Gobernanza en los Sistemas de Salud-CEGSS.