Global Partners Workshops - Round 1

October 31, 2017 | 11:00AM-12:30PM

Please note that these sessions are in draft form, and therefore are subject to change. 

1. The Role of Information and Communication Technology in Improving Government Responsiveness to Citizen Voice

Chair: Duncan Edwards, Program Manager for Making All Voices Count’s Research, Evidence and Learning component at the Institute of Development Studies
Presenters: Vanessa Herringshaw, Research Consultant for IDS; Dr. Anuradha Joshi, Fellow, Governance Group, Institute of Development Studies; Erica Hagen, Cofounder of Map Kibera; Frederico Silva, Ux


As the four-year, multi-country Making All Voices Count programme draws to a close, key findings are emerging from across its 177 research, innovation and implementation grants. Some of these are challenging for practitioners, researchers and funders and important for future work. This session will focus on interventions aiming to understand and illicit greater government responsiveness to citizens’ voices, especially those involving ICT-enabled solutions. This workshop aims to stimulate discussion on:

- The need to unpack the basic components and assumptions about how government might be responsive to the needs of citizens

- What success looks like and how this varies across countries

The session will begin with brief presentations on synthesized findings from MAVC work and some select grantees will share their practical experiences and research findings on what they have learnt on how to get their state to listen more to its citizens in their own context. We will then facilitate a discussion with the audience, to explore and challenge the findings and to examine the extent to this reflects their own experiences

2. Utilizing Open Government Partnership as a Platform for Social Accountability and Change

Moderator: Abhinav Bahl, Open Government Partnership Support Unit
Presenters: Deepesh Thakur, World Vision International; Dondon Parafina, Affiliated Network for Social Accountability; Gaia Gozzo, Care International


By bringing together government and civil society reformers to co-create solutions to shared governance challenges, OGP is uniquely positioned to catalyze reforms that close the feedback loop using social accountability techniques. The workshop will highlight OGP as a platform for advancing social accountability efforts and embedding them in country governance reform programs. We also want to tap into participants’ knowledge and expertise in building coalitions of reformers, designing social accountability programs, and implementing reforms tackling societal challenges that require overcoming entrenched interests. Through breakouts we hope to surface challenges and lessons learned from developing and implementing open government reforms and identifying specific areas of support that OGP can provide. Since OGP aims to provide more intensive and targeted support to countries through its menu of services and strategic partners funded by the OGP Trust Fund, the workshop will help OGP staff design support programs that are based on real use cases from participants.

3. Leveraging Citizen Action for Democratic and Equitable Fiscal Governance

Brendan Halloran, International Budget Partnership; Harriet Nuamah Agyemang, SEND Ghana; Anowarul Haq, CARE Bangladesh ; Joy Aceron, G-Watch Philippines Jonathan Fox, American University


There is an emerging consensus in the broader field of governance about how change happens for greater equity and inclusiveness.  For example, Acemoglu and Robinson’s widely cited book Why Nations Fail makes a clear argument that exclusionary and extractive political institutions are at the root of inequality, and it can only be addressed by rebalancing political power. Similarly, in The Politics of Inclusive Development, the authors analyze how existing political structures shape development patterns, often in ways that further concentrate benefits. They go on to explore how ideas, norms, coalitions, and other expressions of individual and collective agency can open up possibilities for more progressive change. The World Bank has provided important evidence relevant to fiscal governance work, particularly about the relative roles of information disclosure, citizen action, and policy reform in reform efforts, particularly in contexts of power asymmetries. Recent studies, including the 2017 World Development Report, argue that political dynamics, rather than the right policies, play the biggest role in determining inclusive governance and development outcomes. 

Thus, realizing more inclusive and equitable public resources and services means exploring how to shift institutions and - more fundamentally - politics.  This reinforces messages from the public financial management community about the need to go beyond individual monitoring projects or global efforts to improve transparency, and explore the linkages between these that can meaningfully shift systems towards inclusiveness and accountability. This is a challenge for citizen-led approaches, which must navigate a weak ‘accountability ecosystem’ that is often embedded in deep power inequalities, and thus not oriented towards the voices of marginalized groups.  No matter how savvy our monitoring or advocacy strategies, there are limits to approaches that seek progressive outcomes in governance systems that are underpinned by exclusionary institutions. In such cases, citizen monitoring - or even policy change - may only address the symptoms, not the causes of exclusion, which are more deeply rooted in institutions and politics. Thus, along with navigating the system, and testing and probing for promising entry points to influence decisions and policies, progressive actors must work to shift power in ways that strengthen the collective agency of marginalized groups and target the formal and informal institutions that maintain exclusion.

4. Realizing Strategic Development Goals through Sanctions, Rewards, and Learning from Experiences

Gary Klaukka Program Officer, International IDEA


There is global recognition that improving public services such as WASH is a critical component of poverty reduction – even more so with the adoption of the 2030 Agenda for Sustainable Development. People have the right to expect public services to be distributed according to human rights standards and principles. Services which are distributed without discrimination, can contribute to improvement of living conditions and poverty reduction. People have the right to sufficient, safe, physically accessible and affordable water for personal and domestic uses. By the same token, people should be able to raise their concerns when services are not delivered, or the quality is below standards. This is why accountability can become crucial in ensuring that public officials take responsibility for their duties and are answerable for their actions. To ensure compliance, sanctions, rewards, or learning from experiences would be of critical importance if applied in democratic ways and according to human rights standards and principles. The event aims to address the importance of availability and sustainable management of water and sanitation in poverty reduction, sustainable growth and development, and how this can be realized by improving democratic accountability in service delivery, in particular through sanctions, rewards, and learning from experiences.

5. Citizens as Drivers of Change: Practicing Human Rights to Engage with the State and Promote Transparency and Accountability

Presenters: Shaazka Beyerle, Jennings Randolph Senior Fellow United States Institute of Peace; Ann-Sofie Jespersen, Operations Officer, World Bank; Berenike Schott, Ph.D. Student, Columbia University


This session will discuss key findings from a recent World Bank research project funded under the Nordic-Trust Fund Program. Adopting the analytical framework of the World Development Report 2017  “Governance and the Law” and combining it with a human rights lens, the report presents three cases of citizen engagement to reduce corruption in service delivery: in Afghanistan, improving education outcomes through community-based monitoring of schools; in Paraguay, monitoring sovereign wealth fund resources allocated to education to improve the infrastructure of marginalized schools; and in Serbia, promoting transparency and the integrity of physicians to reduce corruption in the health sector. The speakers will point at specific strategies adopted by social organizations to overcome collective action problems and help ordinary citizens to engage strategically with elites and international actors to rebalance power asymmetries, change incentives of decision-makers and promote development outcomes. The session will also provide the opportunity to discuss how the findings from the case-studies can provide useful lessons for international actors and inform the World Bank’s ongoing efforts to effectively harness and support citizen engagement initiatives in its operations.

6. Scale and Sustainability: Integrating Social Accountability with Education Reform Processes

Moderator: Rabia Ali, Education Specialist & GPSA Project Task Team Leader (TTL), Education Global Practice, World Bank
Presenters:  Khaliun Tseveen-Ochir, GPSA TAME Project Manager, Globe International Center (GIC), Mongolia; Khishigbuyan.D, Chief Technical Advisor, Education Quality Reform Project, Government of Mongolia; Byambatsogt Jugder, Director of International Projects, Programs and External Cooperation Department Ministry of Education, Culture, Science and Sports; Myagmar Jadamba, Ministry of Education, Culture, Science and Sports; Sarah Beardmore - Senior Strategy and Policy Specialist, Global Partnership for Education


The GPSA has supported the Transparency and Accountability in Mongolian Education (TAME) project since 2014. The implementation compact will discuss its experience integrating social accountability into the sector from their different vantage points, as well as the various options currently being considered to scale and sustain this.  These options include ways in which it is possible to align the civil society led initiative with broader World Bank/donor-supported public sector reforms and sector operations. The Global Partnership for Education will put the Mongolian experience in a global context. This session is for practitioners who want to learn from the knowledge and experience of practitioners to address questions about sectors and scale they may be facing. This conversation will take place in a small-group setting to encourage sharing and discussion.

7. Participation: Normative and Instrumental Approaches

Panelists: Bjørn Bedsted; Stephanie de Chassy, Head of Gender, Governance and Social Development Oxfam; Adriana Marie Eftimie
Moderator: Michael Christian Mahrt, Senior Program Officer, Nordic Trust Fund, World Bank


More and more evidence suggests improved quality in public projects and the delivery of public services through active and meaningful participation. At the same time participation is a fundamental principle of the human rights framework. A rights-based approach suggests a focus on the obligations under the human rights covenants, treaties and conventions that states have signed and ratified, and as such an end in itself, while a utilitarian approach suggest a more opportunistic view of participation as a means to an end. Using case studies this panel will discuss the merits of rights-based approaches versus instrumental approaches. What are the pros and cons of the different approaches? Do they contradict or complement each other?