Breakout Sessions

The GPSA Forum is built in collaboration with the GPSA’s Global Partners, who share a concern for elevating the role of citizens and civil society, working together with public authorities, in making governments more accountable and effective in serving the public good. This year, we come together specifically to address inclusion as a cross-cutting theme and development priority relevant to the diverse interests and aims of GPSA Global Partners. In the spirit of inclusion, the agenda for the Forum is based on an open call for session proposals and speakers (to know more about the call for session proposals click here).




Round 1

Round 2

Round 3

Round 4




Breakouts - Round 1

Tuesday, November 19, 1:00 – 2:30PM


Leveraging The Power of the Media for Greater Citizen Participation in Governance

MC 8-100

Media act as the main source of information for citizens and a link between the government and citizens by elevating citizens’ concerns into the public record and providing citizens with the information they require to debate and participate in public discussions and decision making processes. Media engagement and advocacy skills allows communities and civil society organizations—and particularly traditionally marginalized groups—to more effectively participate with, and make demands on, officials and media to promote social accountability activities from grassroots to global levels. Drawing examples from field visits, community debates and other media engagement activities in Rwanda and Uganda, this session highlights ways CSOs can engage the media, citizens and local officials around key issues of concern identified by the communities. It highlights how CSO-media collaboration can empower people to make their voices heard to help monitor and improve governmental performance.

Presenters: Sam Kamau, Faculty Member, Aga Khan University’s Graduate School of Media and Communications; Consolatrice Uwingabire, GPSA Project Coordinator, TI-Rwanda; Gilbert Sendugwa, Executive Director, Africa Freedom of Information Centre; Marvi Sirmed, journalist and Fellow at Center for International Media Assistance, founding president of Ideas Hub; Sonia Whitehead, Head of Research at BBC Media Action.


Combining Human Rights-Based Approaches with Social Accountability for Better Service Delivery – the Case of Jordan

MC 2-800

Social Accountability has often been used in a rather instrumental and tools driven way, whereas human rights tend to put more emphasis on contextual factors and a holistic approach to inclusion, participation and transparency. This session will explore how broadening our understanding of social accountability for inclusive governance by integrating human rights-based principles on participation, transparency, accountability, and non-discrimination can lead to better development outcomes. 

Learn how this approach has been used in Jordan by both the World Bank in its work with municipalities and in a new education project supported by the Open Society Foundations, that are both working with Partners Jordan and the government to improve service delivery to the refugees living in host communities while at the same time ensuring that the services for the host communities don’t deteriorate. The session will also review how the Abidjan principles can advance human rights and accountability in the education sector.

The intended audience for the session includes CSOs working on social accountability and human rights, as well as WB staff that are interested in integrating social accountability with human rights for an even more inclusive development.

Presenters: TBD Government Representative from the Ministry of Municipalities; Sanah Yassin, Partners Jordan; Imad Sabi, Open Society Foundations; Phoram Shah, Urban Specialist, co-TTL for the Jordan program, World Bank; Prachi Srivastava, Chair and Associate Professor for “Critical Policy, Equity and Leadership Studies” at Western University in London Ontario.

Moderator: Asmeen Khan, Practice Manager, EPSPA. 


Inclusive Budgeting Journeys; Successes, Challenges and Innovation in South Africa and Mexico in Achieving Inclusive National Budgeting

MC C2-350

This panel discussion seeks to explore the experiences of Mexico and South Africa in respective efforts towards inclusive national budgeting. Panellists will use a budget lens to interrogate fundamental aspects of inclusion and participation in public affairs of these two upper middle income countries. South Africa has made progressive budget reform and achieved overall fiscal transparency; similar trends are observable in Mexico. However, transparency alone is not enough to achieve real transformation in the use of public budgetS. If commitments for gender sensitivity made under the SADC and UN SDGs are to be achieved, more mechanisms for citizen participation and improved accountability on the part of the government and congress are necessary to bring about substantive changes in the way state resources are used. Panelists will critically reflect on public sector capacity to respond to the needs of a growing (participatory) democracy. They will discuss experiences in public finance and budget process reform and their impact on service delivery objectives, and discuss success/failure of contemporary initiatives to promote inclusivity.

Presenters: Gillian Wilson, Chief Director of Public Finance, National Treasury of South Africa; Mr. Russell WildemanSocial Policy Specialist, United Nations Children’s Education Fund (UNICEF); Lorena Rivero del Paso, Manager of Technical Collaboration, Global Initiative for Fiscal Transparency Mexico; Zukiswa Kota, Head of Monitoring and Advocacy, Public Service Accountability Monitor (PSAM); Ms. Thoko Madonko, Heinrich Boell Foundation Southern Africa Programme Manager (VIA VIDEOCONFERENCE)


How Social Accountability Drives Inclusive Government Responsiveness to Citizens: the Case of Decentralization Reforms in Cambodia 

MC 9-100

The session examines the roles that social accountability activities play in advancing the objectives of national decentralization reform, in strengthening the responsiveness of local government to the needs of citizens. It will feature the story of Cambodia, as there is a government-civil society partnership that is scaling up to full national coverage, and other country cases could be drawn upon as well. The session will explore how social accountability is advancing decentralization reforms, and helping to achieve national development goals.

Presenters: Ma Onn Nath, National Committee for Subnational Democratic Development Secretariat, Cambodia; Kann Kall, Save the Children, Director of Program Operations, Cambodia; Dr. Mehr Latif, Post-Doctoral Associate at the University of Pittsburgh.

Moderator: Erik Johnson, World Bank, Senior Social Development Specialist.


Scaling Plus Inclusion: How Do We Scale Social Accountability without Leaving People Behind? 

Preston Lounge

Interventions in the social accountability sector are often expected to be “scalable”. But when we try to make things work on a larger scale, do they become less inclusive as a result? Are we leaving people behind when we try to do things more efficiently in a wider variety of places, or when we use an existing “system” like the mobile phone network as our platform for scale?  

This workshop session will address these questions through case studies and participants’ own experiences. It will include Integrity Action’s citizen monitoring approach and accompanying technology tool DevelopmentCheck, an approach currently being applied, with partners, in nine countries; Armavir Development Centre’s work on scaling a town hall meeting approach in Armenia; and Accountability Lab’s citizen helpdesks model, and experiences of building inclusive processes for social accountability. The session will also ask - in social accountability, what does “scaling” mean anyway?

Presenters: Derek Thorne, Integrity Action; Ani Harutyunyan, Armavir Development Centre, Armenia; Soni Khalal, Accountability Lab Nepal, Jean Manney, US Director of Restless Development.


Making the Invisible Visible: Strategies for Addressing Gender Bias in Public Accountability 

MC 7-100

How do we ensure that social accountability initiatives promote inclusivity and the meaningful participation of women? What are the catalysts for accountability that can support women’s empowerment and collective action, and drive better development outcomes? This session explores barriers to and opportunities for women’s participation in social accountability through a range of examples, including extractive industries transparency in the Dominican Republic and Zambia; women’s collective action to influence policy making in countries such as Bangladesh; and women’s grassroots alliance building in a variety of contexts. Through a World Café small group discussion format, the session offers (and solicits) practical strategies and lessons learned for designing initiatives and approaches that support inclusive policy making and implementation. The session strives to make the invisible visible. It unmasks gender biases and asymmetries of power in social accountability processes that can inadvertently undermine the sustainable development outcomes we seek to promote.

Presenters: Sohela Nazneen, Institute of Development Studies, Sussex; Maria Ezpeleta, Oxfam America; Tamara Billima-Mulenga, Zambia Institute for Policy Analysis and Research.

Round 1

Round 2

Round 3

Round 4




Breakouts - Round 2

Tuesday, November 19, 3:00 – 4:30PM


Promoting LGBTI-Inclusive Policy Making in the Western Balkans through Social Accountability and Human Rights

MC 10-100

Despite some legal and social advances in the past two decades, lesbian, gay, bisexual, transgender, and intersex (LGBTI) people continue to face widespread discrimination and violence in many countries. This discrimination and violence lead to exclusion, and this exclusion has adverse impacts on both the lives of LGBTI people as well as on the communities and economies in which they live. 

The session on ‘Promoting LGBTI rights-based and inclusive policymaking in the Western Balkans’ will explore the considerable progress that the six Western Balkan countries have made in enshrining fundamental human rights in their legislative frameworks, including protection from discrimination on the grounds of sexual orientation and gender identity. However, widespread discrimination, exclusion, and violence against LGBTI people persists across the region, creating an environment of mistrust. Speakers from the region will discuss grassroots approaches and social accountability tools to making policymaking more transparent and accessible to LGBTI people in order to make services more LGBTI inclusive.

Presenters: Ms. Dajna Sorensen, Deputy Minister of Finance and Economy, Republic of Albania; Amarildo Fecanji, Executive Co-Director, Equal Rights Association for Western Balkans and Turkey; Eva Kloeve, Program Manager, Human Rights and Development Trust Fund, Governance Global Practice.

Moderator: Clifton Cortez, SOGI Global Advisor, World Bank.


Government as a Platform: from Social Accountability to Institutional Reform

MC 9-100

Formal institutional mechanisms for government accountability – elections, parliamentary oversight, judiciary, audit, anti-corruption bodies, ombudsman – have been proven insufficient in most developing countries. These mechanisms can be made more effective through social accountability. How can we support our client countries in augmenting social accountability and citizen's voice? Digital platforms, called CivicTech, can be designed to increase the effectiveness of these mechanisms. In this regard, the Government-as-a-Platform (GaaP) approach for CivicTech holds huge opportunities, since these dimensions of social accountability are commonly applicable across the government. The session will discuss social accountability at scale in GaaP approaches, understanding that scaling is critical to reaching each citizen for participation. 

The session will aim to share expert views and experiences on how to maximize opportunities and mitigating risks in adopting the GaaP approach to CivicTech to strengthen social accountability.  

Panelists: Karim Bel Hadj Aissa, Access to Information Program Manager in Article 19, Tunis; MacBain Mkandawire, Executive Director, YONECO Malawi; Eduardo Goncalves, Fellow for Citizen Engagement/AGILE, World Bank; Carolina Rossini, CEO, Co-founder Portulans Institute, Washington, D.C. USA. 

Moderator: Adenike Sherifat Oyeyiola, Practice Manager, Public Sector, EFI - PFM and Standards, World Bank.


Enhancing Inclusiveness: Reflections, Challenges, and Opportunities in Measuring and Evaluating Social Accountability Practice in Health

MC 2-800

The CORE Group ‘Systems for Health’ Working Group (S4H) broadens knowledge of health systems and UHC. Recently S4H researchers have focused on M&E for social accountability (SA) in health. 

M&E of SA systems is essential to defining success, tracking progress, and identifying underlying factors of communities’ ability to hold health systems accountable. In their paper, “M&E of Evolving Social Accountability Efforts in Health: A Literature Synthesis.”  S4H researchers, Ligia Paina and Eric Sarriot, synthesize the various methods used to monitor and evaluate SA interventions and highlight M&E toward improving SA mechanisms to include the disenfranchised. S4H researchers are also exploring M&E for national health systems to understand factors that advance or impede scale of SA and institutionalization of inclusiveness.

Session participants will deliberate M&E for measuring SA effectiveness and inclusion.

Presenters: Thumbiko Msiska, Social Accountability Advisor, CARE, Malawi; Adriane Martin Hilber, Senior Advisor and Health Systems Department: Swiss Tropical and Public Health Institute.

Moderator: Allison Annette Foster, Vice President, Wi-HER, LLC.


Ties That Bind: Social Inclusion in Mexico and the Northern Triangle

MC 8-100

Outward migration from Mexico and Central America is accelerating due to increased violence, fragility, unemployment, food insecurity, and human rights violations. How can inclusive social accountability mechanisms – from social contracting, community score cards, and media campaigns -- improve governance and mitigate the political and economic drivers of migration? Moreover, to what extent can inclusive engagement efforts that draw in historically marginalized or disenfranchised populations mitigate the sociological drivers of migration? 

These questions will be explored in an interactive panel discussion moderated by Christian Arandel, Counterpart International's Sr. Director for Governance with development practitioners from the region. Panelists will share case studies and exchange experiences strengthening transparent and accountable governance while working with rural and indigenous populations (Guatemala), LGBTI populations (El Salvador), persons with disabilities (Mexico/Honduras), and youth (Honduras). Participants will also explore lessons learned that can be applied to other regions facing similar socio-economic challenges that fuel migration. 

Panelists: Eva Rodriguez, Deputy Chief of Party for the Rights and Dignity Program in El Salvador, Counterpart International; Maria Ester Bucaro, Chief of Party for Food for Progress Program in Guatemala, Counterpart; Mauricio Valladeres, Disability Expert, PADF, Honduras; Josue Murillo, Youth Expert, PADF.

Moderator: Christian Arandel, Technical Director of Governance, Counterpart International.


Accountability Tactics in Fragile Places

MC C2-350

In the past decade, civic space and civil society have faced increased threats that constrain their actions for accountability. Greater restraints on freedom and independence of social movements, media, academia and civil society organizations have been imposed through new legal and policy measures, and through informal restrictions, including the use or threat of violence against such actors. This session will examine how actors and organizations have responded to the changing nature of civic space, drawing on experiences of pro-accountability actors in fragile - and conflict - affected settings where accountability action has long depended on negotiating dangerous space. The session will include a framing presentation that outlines the key issues and several cases from the global south in which different marginalised or excluded groups have demanded accountability in the context of restricted spaces, with a focus on lessons from settings where accountability actors routinely negotiate fragility and conflict.

Presenters: Dr. Naomi Hossain, Research Professor, Accountability Research Center, American University Washington; Dr. Euclides Goncalves, Director, Kaleidoscopio, Mozambique; Dr. Udy Okon, Executive Director of Youth Alive Foundation, Nigeria; Shaazka Beyerle, Senior Research Advisor at the Program on Nonviolent Action at the United States Institute of Peace.

Moderator: Dr. Anuradha Joshi, Senior Research Fellow, Institute of Development Studies, Sussex.


Understanding and Addressing Exclusion in the Context of Social Accountability

Preston Lounge

Social accountability mechanisms that trigger grassroots mobilization, empower citizens and enhance community agency are key to addressing the challenges of meaningful inclusion in governance processes. This requires that social accountability practitioners understand the root causes of exclusion and have the knowledge and skills to design and implement effective measures for the inclusion and empowerment of marginalized groups. In this session, adult educators from the Coady International Institute (Canada) will showcase participatory learning methodologies used to bring an inclusion lens to examine issues of power and equity that arise in the context of social accountability initiatives. Using case studies and learnings from action-research, practitioners from the Public Affairs Centre (India) will discuss innovative, alternative democratic mechanisms to foster inclusion using social accountability principles. Participants will be invited to reflect collectively on factors of exclusion, and to share and discuss practical ways in which social accountability can address equity issues.

Presenters: Julien Landry, Senior Program Teaching Staff, Coady International Institute at St Francis Xavier University, Canada; Carmen Malena, Senior Consultant to the World Bank and Associate of the Coady International Institute; Dr Meena Nair, Head of Research at the Public Affairs Centre; Dr. Annapoorna Ravichander, Head Policy Engagement and Communication and Training & Capacity Building, Public Affairs Centre.


Round 1

Round 2

Round 3

Round 4




Breakouts - Round 3

Wednesday, November 20, 11:00AM – 12:30PM


Citizen Voice and Action for Improving Inclusion in Health and Education Services in Indonesia and the Dominican Republic 

MC 7-100

Wahana Visi Indonesia implemented Citizen Voice and Action for improving basic Health services in Indonesia. The evaluation of the projects shows that the investment in including people is addressing asymmetries of power and getting the most vulnerable involved. It has demonstrated significant impact on effectiveness of social accountability in strengthening both service delivery outcomes and systems. Vision Mundial will be implementing the same model to improve quality education delivery, by facilitating inclusion of citizens and problem solving with providers and government in the Dominican Republic.

The session will promote an exchange between “old” timers and “new” social accountability practitioners about the things that we do day in and day out and what are the tips and tricks that we have learned in the process. That is what we are learning and how we get better at tasks that make up the core of collaborative social accountability for addressing the challenge of inclusion.

Presenters: Rikardus Wawo, World Vision/Wahana Visi Indonesia; Genedis Vicente, Vision Mundial Dominican Republic; Maria Poli, GPSA. 

Moderator: Tom Aston, Independent Consultant.


Exploring Learning, Adaptation and Collaboration to Promote Social Accountability in Conflict and Fragile Contexts. Case Studies from Niger, Guinea and DR Congo 

Explorer l'Apprentissage, l'Adaptation et la Collaboration pour Promouvoir la Redevabilité Sociale dans les Contextes Fragiles et Touchés par les Conflits. Études de Cas du Niger, de la Guinée et de la RD Congo 


MC 10-100

Learning, adaptation and collaboration are at the forefront of trending approaches that seek to find local solutions to development problems, and are key to finding “best fit” rather than “best practice” solutions, especially in fragile and conflict-affected environments. Using a learning and collaborating approach and adapting to changing context, enable governmental authorities, community groups, and civil society to break down and analyze the root causes of development inertia so as to identify entry points, search for possible solutions, take action, and reflect upon lessons learned. Using three case studies, this session will examine how well these collaborative approaches have contributed to conflict prevention and peacebuilding – such as local solutions, reflection points and iteration – and enabled programs and local counterparts to build social accountability into subnational and national governance systems. 

L'apprentissage, l'adaptation et la collaboration sont à la pointe des approches qui cherchent à trouver des solutions locales aux problèmes de développement et sont essentielles pour trouver des solutions « mieux adaptées » plutôt que les « meilleures pratiques », en particulier dans les environnements fragiles et touchés par un conflit. En utilisant une approche d’apprentissage et de collaboration, et en s’adaptant à un contexte en évolution, les autorités gouvernementales, les groupes communautaires, la société civile et le secteur privé, peuvent décomposer et analyser les causes profondes de l’inertie du développement afin d’identifier les points d’entrée, de rechercher des solutions, d’agir et de réfléchir sur les leçons apprises. À l'aide de trois études de cas, cette session examinera dans quelle mesure ces approches collaboratives ont contribué à la prévention des conflits et la consolidation de la paix - telles que les solutions locales, les points de réflexion et les itérations – et permettent aux programmes et aux partenaires locaux d'intégrer la redevabilité sociale dans les systèmes de gouvernance sous-nationaux et nationaux.

Presenters: Bangaly Camara, President of NGO LEJEPAD of Guinea; Emmanuel Abeliwine, Team Leader, Engaging Subnational Authorities in Accountable Practices Project, International Rescue Committee; Natalie Hill, Senior Advisor for Governance and Partnerships at Mercy Corps.

Moderator: Maria Cavatore, Independent Consultant.


Lo Público Es Nuestro: the Unfinished Tale of How Young Activists Advocate for Sexual and Reproductive Services in the Mexican Health System

MC 2-800

Through comicstrip imagery, Soledad and Pascale will be telling the story of LPEN, a transparency and accountability project led by young activists and indigenous women throughout 13 states of Mexico, whose final goal is to promote in local health jurisdictions the improvement of sexual and reproductive health services in order for them to meet the standards of accessibility, adaptability, acceptability and adequacy, especially for young people and indigenous women. The project is still ongoing, and the next steps include an advocacy strategy and the creation of intersectional recommendations for local governments and clinics to improve sexual and reproductive health services. The two activists will narrate the tale of the project and share the experience and knowledge acquired throughout its different stages.

Presenters: Pascale Brennan, Advocacy officer for REDefine, Instituto de Liderazgo Simone de Beauvoir; Soledad Ureiro, Spokesperson of REDefine Guerrero.


Social Accountability to Change the Balance of Power

MC 9-100

Social Accountability challenges existing notions that those providing services have the power and those seeking services have none.   Manusher Jonno Foundation’s work on  SA has demonstrated that  such social norms and structures that pre determines the power imbalance between service provider and service receiver has been broken. SA has empowered poor and marginalized communities to monitor pubic services  and has compelled services providers to provide prompt and quality services in the health, education  and agriculture sectors

SA tools  such as Public Hearing, Community Score Card, Social Audit  have been used by local stakeholders which has resulted in dialogues with  public service delivery authorities. These dialogues have led to resolving existing problems such as absenteeism of teachers in school or doctors not coming on time to attend to patients etc. The session will also deliberate why in spite Government commitment to reduce poverty and vast budgetary allocation for social protection  programs it has not attained desired results. Leakage of resources, wrong targeting, corruption are common  features . The sector suffers from weak monitoring  Use of social accountability has the potential to improve public services.

The session aims to share experiential learning on use of social accountability tools to improve service delivery of government programs such Social Protection and other such Programs . It will demonstrate the effectiveness of social accountability tools in enhancing inclusive development, reducing beneficiary targeting errors, and ensuring transparency and accountability of implementing authorities towards citizens. How use of SA tools have helped the poor and marginalized people to engage with the beneficiary selection process, oversee distribution process and challenge implementers in case of any wrongdoing. The overall context of public service delivery system will be discussed given government commitment to reduce poverty and take Bangladesh to middle income status in the year 2024. 

Presenters: Shaheen Anam:  Executive Director, Manusher Jonno Foundation; Murad Bin Aziz, Care Bangladesh; Marinke Van Riet, Director VOICE

Moderator: Stephanie de Chassy, Head Governance and Inequality Programming, Oxfam


Producing and Sharing Knowledge in an Inclusive Way: the Future of Practice and Research on Collaborative Social Accountability

MC 6-100

Social accountability practice is moving at a faster pace than the research and evaluation models we are using to learn about it. We need a broader pool of ideas to reimagine the mental models that shape our research and the theories of change that guide actions, investments and evaluations. Actors, organizations and disciplines that are engaged in practice but excluded from global conversations need to be included. The session will be a facilitated dialogue between participants interested in stepping up actions to integrate tacit knowledge and research on collaborative social accountability for inclusion outside the usual (or mainstream, canonic). This horizontal dialogue will take advantage of and showcase the diversity of expertise and experiences in the Forum. There will be no formal presentations.

Co-moderators: Paula Chies Schommer, Santa Catarina State University, Brazil; member of the WB's Expert Advisory Council on Citizen Engagement; Soledad Gattoni, Centro de Estudios Sociopoliticos, Universidad Nacional de San Martín (UNSAM); Lourdes Morales, Coordinator of the Interdisciplinary Program for Social Accountability (Comunidad PIRC-RRC), CIDE/RRC Mexico.


Round 1

Round 2

Round 3

Round 4




Breakouts - Round 4

Wednesday, November 20, 1:30 – 3:00PM


The Art and Science of Inclusive Community Mobilization

MC 9-100

This talk show format session will highlight the importance of community development facilitators for effective and inclusive community mobilization. Guests will learn more about the Movement for Community Led Development (MCLD), and its ongoing collaborative research with 35 Monitoring, Evaluation, Research and Learning Specialists from 23 global organizations. Launched in 2015 as a foundational platform for successful social accountability, MCLD is undertaking a multi-phase evidence synthesis based on 325 evaluation reports across 50+ countries to understand the nature and impact of community led development (CLD). Preliminary findings from this research, particularly on the current landscape of CLD and inclusion practices, will be shared during the session. GSPA Senior M&E Adviser Florencia Guerzovich will discuss recent research on synergies between social accountability, community led development and service delivery programs in Indonesia and invite us to think of ways in which we may bridge the next generation of  social accountability and CLD work. 

Presenters: Gunjan Veda, Senior Advisor and Research Lead, Movement for Community Led Development; Florencia Guerzovich, Senior M&E Adviser, GPSA, World Bank; Nelly Mecklenburg, Program Officer, Institute for State Effectiveness.

Host: John Coonrod, Executive Vice President, The Hunger Project.


Learning How to Learn with Those Who Do Not Think Like Us: Lessons From Ecosystem of Social Accountability Practitioners in Southern Africa 

MC 6-100

Inclusion has to be more than just being invited into a policy space. Instead, it is about building, navigating, nurturing and sustaining the necessary relationships within an ecosystem of actors and stakeholders that will keep us in the conversation long enough to sustainably change the way things are done. But in doing so, a number of challenges spring to mind:

  • Can communities become truly empowered to have real influence in invited policy spaces?
  • How do we navigate diverse interests and agendas while managing diversity constructively in a multi-stakeholder discussion?
  • What does it take to use failure as an opportunity to learn and adapt?
  • What type of engagement is likely to motivate institutional change in a government entity and why?

This session aims to explore some of the intricacies of relationship-building within social accountability ecosystems. We invite you to embark on this exciting learning journey with us.

Presenters: Imbwanga Mapoko, Director - Municipal Social Accountability Monitoring (MuniSAM) Program, United Purpose - Mozambique; Maurice Nyambe, Deputy Chief Executive Officer, Zambian Governance Foundation; Richard Angelo, Programme Manager – Local Governance, Policy Forum Tanzania; Pepukai Chivore, Director of Parliament Budget Office, Parliament of Zimbabwe.

Discussant: Maria Poli, GPSA.

Moderator and Presenter: Gertrude Mugizi, PSAM.


Multi-stakeholder Action for Inclusive Impact: Learning from Senegal’s Governance in Local Development Program

MC C2-350

The goal of this session is to demonstrate to social accountability, sector, and governance practitioners how social accountability can be integrated into sector programs for inclusive impact. The Governance in Local Development (GOLD) program in Senegal incorporates a package of approaches underpinned by a cross-sectorial coordination mechanism. The GOLD program uses an innovative, tested local governance measurement approach, the Integrated Good Governance Barometer (IGGB), which has established a baseline (and later endline) for local governance improvements. Session participants will learn how investments in networks and relationship-building support collective action and connect system actors to solve governance problems. The IGGB is community-led and about 60 community ‘local expert’ participants, including women, children and people with disabilities, develop the baseline, which enables measurement of governance improvements of the program. Our interactive panel includes speakers from local and international GOLD implementing partners and will follow a modified Pecha Kucha format.

Presenters: Balla Fall Niang, Community engagement Manager, World Vision Senegal/GOLD project; Mamadou Lamarana Barry, Manager of Local Capacity Building, Enda Tiers Monde (Enda ECOPOP)/GOLD project; Mariama Diallo, Vice Mayor of the Tambacounda Commune, Commune of Tambacounda, Senegal; Saad Meknassi, GPSA.

Moderator: Jean Michel Dufils, Chief of Party of GOLD program, RTI International.


Ensuring Water and Sanitation for All: How Social Accountability Can Help Overcome Water Inequality and Empower Communities 

MC 2-800

In spite of significant investments over the past decades to improve water supply and sanitation, WASH programs often fail to provide sustainable benefits to the people they serve, especially in poor and marginalized communities. Social Accountability offers an important pathway for more responsive, inclusive and effective water services and can help address fragmented resource management, corruption, and inadequate, unequal access to clean water that communities rely on for their lives and livelihoods. By fostering more collaborative engagement among the involved groups, institutions, and other stakeholders, social accountability encourages resilience and is the foundation of good water governance at all levels. Drawing on experiences of good practices and current research, speakers will present lightening talks that highlight innovative examples and lessons learned from inclusive Water Social Accountability and WASH initiatives. The focus will be on unpacking new opportunities and insights that accelerate empowerment of the most vulnerable people to engage governments and service providers and strengthen policies and improve services for all.   This session will aim to foster a roundtable group discussion that outlines how these innovations and insights could be applied at different scale, country contexts, and by the role and perspective of different water actors to move the water accountability agenda forward. 

Presenters: Elisabeth Moses, Associate, Environmental Democracy Practice, World Resources Institute; Dikshya Thapa, Social and Governance Specialist, World Bank Indonesia; Nick Hepworth, Founder and Executive Director, Water Witness International; Guilherme Checco, Project coordinator and researcher, Institute for Democracy and Sustainability, Brazil

Moderator: Kamila Galeza, Social Development Specialist, Water Global Practice, World Bank.  


Advocacy and Social Accountability in Restrictive Contexts: Experiences from Egypt and Vietnam

MC 10-100

Countries with authoritarian political systems are frequently labeled as “closed” civic spaces where advocacy is difficult, if not impossible. Yet citizens and civil society organizations in restrictive settings find both insider (lobbying, collaborative policy development) and outsider (public mobilization) approaches to effectively influence government policy and implementation. Cases presented in this breakout session will be taken from CARE International’s 2019 qualitative comparative analysis (QCA) on advocacy and influencing outcomes as well as other nationally-based coalitions and networks in Egypt and Vietnam. The social accountability strategies used in the selected cases represent a cutting edge of support for inclusive governance and development that works both with and across the grain of restrictive political contexts. Speakers and discussants will focus on describing types of social accountability strategies used, assessing their effectiveness in the respective contexts, and identifying remaining challenges to be addressed.

Presenters: Amr Lashin, Transformation and Innovation Director, CARE Egypt Foundation for Development; Andrew Wells-Dang, MEL Advocacy Manager, CARE USA.

Discussant: Tom Aston, Governance specialist.

Moderator and discussant: Rasha Natour, Knowledge Management and Communications Advisor, CARE USA.